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Frequently Asked Questions

Our products are highly multifunctional and designed to work just as well in isolation as they are in tandem with other products in the range. They are formulated to provide you with tailored rituals to suit your skin’s needs on any given day.

Here is a list of the bespoke blends that can be created by mixing the products together:

01 + 02 = The Saponin Scrub

02 + 05 = The Hydrophilic  Cleanse

03 + 05 = The Ampoule

04 + 05 = The Night Repair

05 + 01 = The Omega Scrub

You can find full details of all The Blends and their use here.

All our products are 100% natural and formulated with certified organic ingredients, with each product as organic as possible while still being formulated to deliver results. 

The reason we choose to be organic is that organic beauty ingredients are produced without the use of as many artificial fertilisers, pesticides, or other synthetic chemicals as conventional beauty ingredients. From the outset we chose to make our products as organic as possible [while still delivering real results] as we want to make sure that the ingredients we use in our cosmetics have not been treated with the same number of synthetic pesticides or fertilisers.

Certain chemicals used as pesticides have been found to persist in the food chain and have been found to accumulate in human body tissue. Health concerns have been raised about pesticide exposure and about the ‘chemical cocktail’ often applied to non-organic food all over the world. These chemicals can penetrate the skin and seep into the body – possibly even into the bloodstream – causing potentially short-term or chronic health issues.

Organic farming doesn’t just benefit the end users of its produce, it’s also better for the environment. By being less dependent on oil-based fertilisers and pesticides, organic farming methods offer a practical model for addressing climate-friendly production of food and beauty ingredients. This method of farming also stores higher levels of carbon in the soil.

Organic farming recognises the direct connection between our health and the way that our food and our beauty products are produced. Organic farmers typically take a holistic approach that respects and harnesses the power of natural processes to build positive health across the ecology of the farm.

With skincare, it can sometimes be tricky to formulate a 100% organic product that still delivers real results, which is why some of our products our more organic than others [although every product is 100% natural]. In all cases, we are clear in our labelling how organic each product is [something many skincare companies still do not do].

Ultimately, in everything we do, we will continue to make our products in a way that delivers the best results to the environment, our producers, and – of course – to your skin.

Our products are proudly 100% vegan. We have rigorously formulated all of the products to not contain any animal derived ingredients and have also received declarations from all of our suppliers which confirm that all of  the raw materials we use have never been tested on animals.

The Moisturiser has zinc oxide in it [particularly for it’s healing properties] so it will contain a very small amount of natural SPF but it hasn’t been formulated specifically for that purpose.

When we created The Moisturiser we actually took the decision [after a lot of deliberation and research] not to include an SPF for a few reasons – the main one being that we wanted our range to be as multifunctional as possible and most importantly, suitable for all skin types. One of the great things about The Moisturiser is that it can double up as an evening overnight cream [we call ‘The Night Repair’] by blending with The Serum. An SPF wouldn’t be useful in an overnight cream and we wanted to make our product as versatile as possible.

The other reason for not including an SPF in The Moisturiser was that we wanted The Moisturiser to be suitable for all people in all locations all year round. Someone working outside all day in the summer will have a very different SPF requirement to someone working in the city in the winter with little outside exposure. In the UK [where we’re based] there is an issue with Vitamin D deficiency during the winter months given a lack of sun exposure. As the face is often the most exposed area of skin day-to-day, we didn’t want to be preventing people from being able to access Vitamin D on the days when they need it most.

The best solution to this is to use an SPF suitable to your skin type and needs on any given day on top of a hydrating moisturiser or serum high in anti-oxidants [it’s generally best to keep the two products separate anyway as when they are paired together in one product the active ingredients are often not as potent]. We generally favour using an anti-oxidant serum beneath your sunscreen, as it would not only serve the purpose of providing that extra hydration but at the same time, it would increase the effects of your sunscreen, saving your skin from any potential environmental damages. Our Serum and Essence are great for this and can work with other SPFs that can be layered on top.

You can find details of both The Moisturiser and The Serum on our SHOP page.

All of our products include powerhouse ingredients to protect and slow down the breakdown of collagen whilst also promoting cell renewal. The Moisturiser, specifically, includes Peptides which are extract from the seeds of pisum sativum L. [peas]. They work to protect collagen and elastin against the deleterious effects of proteases activated through ageing and stress while also strengthening skin elasticity and providing improved, long-lasting hygro-regulation. Even better — when combined with The Serum [The Night Repair Blend] the skin benefits from a boost of powerful phytosterols that work to strengthen the skin’s lipid barrier and also encourage new collagen production.

As we’re not in retail stores where you can try our products [given our mission to make luxury skincare more accessible to all by cutting out intermediaries]… we’ve created The Discovery Collection a mini-sized The Black Collection to try at home. The Discovery Collection includes free postage and a £10 gift card redeemable on any future full-sized purchase.

You can find The Discovery Collection here.

One of our aims from the very start has been to make a range that is suitable for everyone — including the most sensitive skin types. To achieve this, we formulate with all-natural, skin-friendly botanicals and active ingredients that are powerful enough to drive results yet gentle enough to be kind to even the most sensitive skin. We have searched far and wide for the finest allergen-free essential oils to incorporate and we boost the performance of our formulations with stress balancing adaptogens. The Wild Together is designed to be for all skin types — even the most sensitive.

If you want to check the compatibility of our products with you’re skin, we recommend The Discovery Collection — a mini-sized The Black Collection to try at home. The Discovery Collection includes free postage and a £10 gift card redeemable on any future full-sized purchase.

You can find The Discovery Collection here.

Yes, The Black Collection can be viewed here.

The full set also comes with a double-sided organic muslin cloth hand sewn by a co-operative in Kerala that we partner with who provide good working standards and wages for their employees. 

No, we take every bit of care to stay away from nut oils and allergenic essential oils. Many common irritants and allergens [as listed in what we do not include] have been purposefully excluded from our products, lessening the likelihood of a reaction or intolerance. Saying that, everyone has different sensitivities so please try a test patch on a small bit of skin before using.

Our products are safe for use during pregnancy and all our essential oils are carefully chosen for their gentle, allergen free properties. We always recommend, if you still have any concerns, begin your daily applications from the second trimester onwards.

When we set out to create The Wild Together we set out to create products that were gentle and powerful enough for around the eyes without the need for a separate eye cream.

The Essence and The Moisturiser, in particular, are designed to work wonders around the eyes.

All our packaging is recyclable – and we avoid plastic wherever possible. 

All our products come wrapped in recyclable card, the card inserts are printed on 100% recycled card stock and we only use glass to contain our products given 

In everything we do, we source, create and share our products in a way that honours people, animals, and our planet. We are committed to conscious sustainability – from the way we source our ingredients [through biodynamic farms and local producers] to the recyclable materials we select.

We will continue to look for ways to improve how we can minimise our carbon footprint and enhance the positive impact that we can have on the environment. 

Also known as supercritical CO2 extracts, CO2 extracts are extremely pure plant extracts produced from a relatively new and highly efficient extraction process.

The CO2 extraction process consists of pumping pressurised carbon dioxide into a chamber filled with plant matter. This differs from traditional methods that use steam or hydrodistillation, or chemical solvents such as hexane, heptane or ethanol. Steam distillation using high temperatures can negatively alter the molecular composition of the plant matter, producing an inferior product – while harmful solvents like hexane can cause environmental pollution and potential human bodily harm.

CO2 extracts use lower heat and so the molecular structure of the plant remains in tact, meaning that the extracts typically contain more constituents found in the plant and more closely resemble the original plants chemical make up [and could be considered to contain a fuller spectrum of constituents from the plant]. This also means that the aroma of the extract more closely resembles the plant’s original state.

In short, CO2 extraction produces superior herbal extracts that are completely non-toxic, environmentally friendly, and more potent. This type of extract is actually up to 200x more potent than traditionally extracted plant materials, which is why we favour this extraction method in our formulations where possible.

Yes, our products are formulated in London, England, and we work with local suppliers and co-operatives where possible [one of our suppliers, for example, is a biodynamic farm in the north of the UK].

We adhere to cosmetic product safety regulations set by the EU, which means that our products are fit to be marketed within the EU.

We’re dedicated to helping you find the best products for your skin type to deliver real results. We want you to be completely satisfied with your products, and we will happily accept returns or exchanges on orders for up to 28 days from the date of purchase. The product must be purchased directly from thewildtogether.com, and be unused or nearly unused. Please review our Delivery & Returns page for more details on terms and conditions.

Any complimentary gifts sent with purchase, including samples, must be returned in full with every order when returning an order in full to receive a refund.

To get started with your return or exchange, contact us at hello@thewildtogether.com

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